FAQs

HOW LONG DOES THE EXTENSIONS LAST?

This hair can last for 2-4+ years with proper hair care.




HOW LONG IS SHIPPING?

You should expect to receive your package within 3-7 business days (5-10 for international orders) once shipped. Business days do not include weekends nor holidays. If you order on the weekend, the 3-7 business days for shipping will not start until the following business day. During huge sales it can take up to 10 business days (International orders 14 business days) depending on the volume of sales.




WHERE IS PUREST HAIR COMPANY LOCATED?

Purest Hair is located on the island of Oahu in Honolulu, Hawai’i. We also have distribution from Atlanta, Georgia and Toronto, Ontario in Canada.




WHAT SHIPPING COMPANY DO YOU USE?

We use USPS and Canada Post for all orders. 




WHERE DOES THE COMPANY SHIP TO?

We ship to the USA, Canada and all other countries that USPS will allow. There are some places we cannot ship to due to COVID-19 restrictions, just refer to USPS website to verify if your location is able to receive deliveries from USPS.






DISCLAIMER:

This company operates directly from a factory which is then supplied to you. We do not work with middlemen. We have done a lot of testing, ensuring what we supply to you is high quality. This hair will last 2-4+ years if you take care of it properly. We provide all the proper details to ensure you have longevity with your extensions. It is not this company’s responsibility if you do not properly care for your hair. If you need hair care tips, go to the hair care tab on www.puresthair.com/hair-care


If you have any questions in regards to anything not covered above, forward your questions to: puresthair@gmail.com